sc8.wine Official Document

Sc8 Privacy Policy – Personal Data Protection for Malaysia Members

SC8.wine takes the privacy and data security of every member seriously. This policy clearly outlines how we collect, use, store, and protect your personal information.

Updated: January 2026 Bahasa Melayu SSL 256-bit

SC8's Commitment to Your Privacy

Six core principles that form the foundation of the sc8.wine Privacy Policy.

Bank-Grade Data Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your information cannot be accessed by unauthorized parties.

No Sale of Data to Third Parties

SC8 will never sell, rent, or exchange members' personal data to third parties for marketing purposes. Your data belongs to you, and we respect the trust you place in us.

Full Control in Your Hands

Sc8 members have full rights to access, correct, or request deletion of their personal data at any time. We provide easy channels for you to manage your own personal information.

Secure Data Storage

Member personal data is stored on high-performance servers with multi-layered security systems, including firewalls, intrusion detection systems, and regular backups. Data access is restricted to authorised staff only.

PDPA Legal Compliance

SC8 operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We conduct periodic compliance reviews to ensure all our data handling practices remain in line with current legislation.

Data Breach Notification

In the event of any security incident involving your personal data, SC8 is committed to notifying affected members within 72 hours, along with the remedial steps taken.

Introduction Introduction to SC8's Privacy Policy

SC8.wine ("SC8", "we") respects the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, process, store, share, and protect your personal information when you use the SC8.wine website, mobile app, and services.

This document is drafted in compliance with the Malaysia Personal Data Protection Act (PDPA) 2010 and international best practices in data management. By registering or using the sc8 platform, you are deemed to have read and agreed to this Privacy Policy in its entirety.

This Privacy Policy applies to all users of the sc8.wine platform regardless of access method — whether via web browser, Android app, or iOS app.

01 Types of Information We Collect

SC8 collects various types of information from members to ensure a safe, personalized, and high-quality platform experience. The information we collect can be divided into several main categories:

Data Category Examples of Information Requirements
Identification Data Full name, MyKad / passport number, date of birth Mandatory (KYC)
Contact Data Email address, phone number, residential address Mandatory
Financial Data Bank account number, account holder name, e-wallet Mandatory (payment)
Usage Data Login records, game history, deposit/withdrawal transactions Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communication Data Customer support conversation records, feedback Where applicable

We only collect information that is genuinely necessary to provide our services. You are not required to provide information beyond the minimum required, though reducing certain information may affect the functionality or access to some platform services.

02 How We Collect Information

SC8 collects your personal information through several transparent and controlled channels:

  • Account registration: Information you submit directly during the registration and KYC verification process.
  • Platform usage: Data generated automatically when you play, make a deposit, or interact with any platform feature.
  • Direct communications: Information you provide when contacting our customer support team via live chat or email.
  • Cookie technology: Browsing data collected through cookies and similar tracking technologies to enhance the user experience.
  • Trusted third-party providers: In certain cases, additional information may be received from payment service providers or identity verification providers working with sc8.

SC8 does not purchase data lists or personal information from any external sources. Every piece of data in our system is obtained directly from your interactions with the platform.

03 Purpose of Personal Information Use

The personal information we collect is used for purposes that are clear, lawful, and strictly limited to the operational needs of the SC8 platform. The following are the primary purposes for which your data is used:

  • Account management: Creating, verifying, and managing your member account, including secure login processes and password resets.
  • Transaction processing: Processing deposits, withdrawals, and all financial activities in your account accurately and securely.
  • KYC and AML compliance: Meeting legal requirements related to identity verification and anti-money laundering.
  • Customer support: Providing relevant and personalized assistance whenever you contact the SC8 support team.
  • Security and fraud prevention: Detecting and preventing suspicious activity, including unauthorized access and platform misuse.
  • Service improvement: Analyzing usage patterns to improve platform features, performance, and the overall user experience.
  • Marketing communications: Sending information about promotions, bonuses, and exclusive offers — only to members who have given consent to receive such communications.

You may withdraw consent to receive marketing communications at any time by contacting the sc8 support team or through your account settings.

04 Sharing Information with Third Parties

SC8 understands that your trust is our most valuable asset. We do not share members' personal information except in the following limited and controlled situations:

  • Service providers: Third-party companies that assist in platform operations — including payment service providers, cloud infrastructure providers, and customer support service providers — are all bound by strict confidentiality agreements.
  • Legal requirements: When required by court order, government authority request, or any applicable legal requirement.
  • Fraud prevention: Sharing information with trusted fraud prevention agencies to protect the interests of all platform members.
  • Your consent: In other situations where you have given explicit consent for such information to be shared.

SC8 will never sell, rent, or disclose members' personal data to any third party for marketing, advertising, or other commercial purposes without the explicit consent of the member concerned.

All third-party providers with access to SC8 data are required to comply with security and privacy standards equal to or higher than those we uphold ourselves.

05 Data Security Measures

The security of your personal data is sc8's highest priority. We implement multiple layers of technical and organisational protection to ensure your information is always safeguarded:

  • 256-bit SSL/TLS encryption: All communications between your browser or app and SC8's servers are encrypted using the highest-grade encryption technology.
  • Two-factor authentication (2FA): Additional security layers are available to protect your account from unauthorized access.
  • Intrusion Detection System (IDS): Continuous 24/7 monitoring to detect and block any suspicious access attempts.
  • Internal access controls: Access to member data within the sc8 organisation is restricted to staff with legitimate business needs who have undergone data security training.
  • Periodic audits: SC8's security systems undergo regular independent audits and penetration testing to ensure there are no exploitable vulnerabilities.
  • Data backup: Data is automatically backed up and stored at a separate location to ensure service continuity in emergency situations.

While we take all reasonable precautions, no security system can be guaranteed 100% foolproof. You are also responsible for keeping your login credentials secure.

06 Data Retention Period

SC8 retains your personal information for as long as your account is active or as long as needed to provide services to you. When an account is closed, we retain data for the period required by law or legitimate business needs.

  • Active account data: Retained for the duration of the active account and up to 5 years after account closure to meet legal requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • Support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Technical data and system logs: Retained for 90 days for security and technical troubleshooting purposes.

Upon expiry of the defined retention period, data will be permanently deleted or anonymized in a secure and irreversible manner.

07 Your Rights as an sc8 Member

Under the Personal Data Protection Act 2010 and sc8 policy, you have the following rights regarding your personal data:

1

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

2

Right to Rectification

You may request the correction of any inaccurate or incomplete personal data in our records at any time.

3

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data, subject to legal requirements mandating its retention.

4

Right to Object to Processing

You may object to the processing of your personal data for direct marketing purposes at any time without providing a reason.

5

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of that data.

6

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.

To exercise any of the above rights, contact the SC8 team via live chat or official email. We will process your request within 14 business days and provide a written response.

08 Cookies and Tracking Technologies

SC8.wine uses cookies and similar tracking technologies to enhance user experience, analyze platform traffic, and ensure smooth platform functionality. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional cookies: Allows the platform to remember your preferences such as language, time zone, and other personal settings for a more comfortable experience.
  • Analytics cookies: Helps us understand how users interact with the platform so we can continuously make improvements. Data collected is in aggregate form and is not used to identify individuals.
  • Performance cookies: Used to monitor platform performance and identify technical issues that require prompt resolution.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality or user experience of the sc8 platform. For more information on managing cookies, refer to your web browser's help documentation.

09 Changes to This Privacy Policy

SC8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We encourage you to review this page periodically.

When significant changes are made to this Privacy Policy, we will notify you via:

  • A prominent notice on the SC8.wine homepage.
  • Email to registered members with active accounts.
  • Notifications in the SC8 mobile app.

The last updated date of this Privacy Policy will always be displayed at the top of the document. Continued use of the SC8 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy terms.

For any questions, concerns, or complaints regarding your privacy and the handling of your personal data by SC8, please contact our Data Protection Officer through the official support channels. We are committed to responding within 3 business days for every privacy-related inquiry received.

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Your Data Is Safe with sc8

We take your privacy seriously. Register an sc8 account today and enjoy a safe, fair, and entertaining online experience alongside millions of Malaysia members.


Bahasa Melayu